Training Courses in Customer Services skills

Bring some added professionalism to your business or organisation with our customer services training.

We specialise in bringing professional customer service standards to the following sectors:

  • NHS
  • Retail
  • Hotelier
  • Education
  • Medical

New to dealing with customers? Experienced with serving customers?

Our training courses will improve your efficiency, professionalism, and customer focus.
We will provide you with immediately usable skills which increase confidence in creating two-way relationships, which is the cornerstone of excellent customer care.

Our Customer Service Training can be tailored as an in-house programme to address specific issues within your partnership, company or organisation.

Excellence Assured provides just about any kind of customer service training you might need.

We work with Front Line Staff, Team leaders, Support (or back-office) staff, Line Managers and Senior Leaders, Volunteers; people who work in Call Centres, Help Desks, Customer Complaints Departments.

Creating excellent customer service is far easier than you might think, and we have a superb track record of not only providing excellent customer service training for our clients, but also of providing it ourselves.

If you would like to discuss our customer Service training options and your requirements please ring us on +44 (0)114 2360047, email: or complete our contact form below.



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